Commergic helps eCommerce brands automate customer service, increase conversions, and deliver instant answers. Each chatbot is built specifically for your WooCommerce store — integrated with your products, orders, and brand knowledge — so it can handle everything from pre-sales questions and product recommendations to order tracking and support queries.
All plans include secure hosting, AI management, continuous monitoring, and optional setup and training by our team.
Instant access to your product catalog, variations, pricing and even stock levels if you want to provide accurate inventory data to customers.
Securely retrieves customer order history and current status, reducing support tickets for simple queries.
Connects directly to WooCommerce shipping and tracking data to answer "Where is my order?" in seconds.
Uses your store's data to intelligently suggest cross-sells and up-sells based on real-time conversation.
£99/month + £199 setup
FREE Setup in April.
Use promo code: APRILFREE
Perfect for small stores wanting to automate simple enquiries and order updates.
FREE Setup in April.
Use promo code: APRILFREE
Recommended
Best for: new or small WooCommerce stores looking to reduce customer service time.
FREE Setup in April.
Use promo code: APRILFREE
£499/month + £799 setup
FREE Setup in April.
Use promo code: APRILFREE
Best for: High-traffic WooCommerce stores or businesses requiring a fully tailored AI customer service solution.
FREE Setup in April.
Use promo code: APRILFREE
Additional AI usage: Add extra message capacity or integrations on demand.
Custom training sessions: Fine-tune your bot on new data or product lines.
Multi-store bundles: Discounts for brands running multiple WooCommerce sites.
Even modest usage of Commergic can save hours of customer service time every month and help convert more visitors into customers.
Most WooCommerce stores receive dozens or hundreds of customer questions every month — about products, order status, shipping, and support. Commergic can answer many of these instantly, 24/7, reducing the workload on your team while improving the customer experience.
Recommending relevant products to shoppers based on their intent.
Answering pre-purchase questions instantly to remove buying friction.
Helping customers navigate checkout and complete their orders.
Providing real-time order tracking and delivery information 24/7.
| Feature | Starter | Essential | Business | Pro | Enterprise |
|---|---|---|---|---|---|
| Monthly Price | £99 | £149 | £279 | £499 | Custom |
| AI Messages / Month | 1,000 | 3,000 | 10,000 | 30,000 | Custom |
| Approx Conversations / Month | ~250 | ~750 | ~2,500 | ~7,500 | Custom |
| AI Chatbot for Website | ✓ | ✓ | ✓ | ✓ | ✓ |
| WooCommerce Integration | ✓ | ✓ | ✓ | ✓ | ✓ |
| Order Status Lookup | ✓ | ✓ | ✓ | ✓ | ✓ |
| Order Tracking Updates | – | ✓ | ✓ | ✓ | ✓ |
| Product Recommendations | – | – | ✓ | ✓ | ✓ |
| Knowledge Base Training | Basic | Standard | Advanced | Custom | Custom |
| Custom Chatbot Persona | – | ✓ | ✓ | ✓ | ✓ |
| Branding Customisation | Limited | Full | Full | Full | Full |
| Commergic Branding Removed | – | ✓ | ✓ | ✓ | ✓ |
| Email Chat Transcripts | ✓ | ✓ | ✓ | ✓ | ✓ |
| Analytics Dashboard | – | – | – | ✓ | ✓ |
| Custom Integrations | – | – | – | ✓ | ✓ |
| Dedicated Account Manager | – | – | – | ✓ | ✓ |
| SLA / Priority Support | – | – | ✓ | ✓ | ✓ |
| AI Strategy & Optimisation | – | – | – | ✓ | ✓ |
| Custom AI Usage Limits | – | – | – | – | ✓ |
Setup includes:
This ensures your chatbot is ready to help customers from day one.
Never miss a sale again — your AI chat agent is ready to engage, support, and convert 24/7.